Flybe delivers taxi ‘knowledge’ to Value Cabs drivers

Flybe brought added value to the local tourism sector recently with a 'Flybe Knowledge' programme delivered to over 40 drivers from Value Cabs
Robert Williamson, Senior Driver Manager, Value Cabs (front); Paul McCausland, Sales and Marketing Manager, Value Cabs; Roy Kinnear, Flybe's Chief Commercial Officer; Katy Best, Commercial Director, Belfast City Airport and Ken Harrower, Flybe's Country Manager, Ireland.

Flybe, the largest regional airline operating from George Best Belfast City Airport, brought added value to the local tourism sector recently with a ‘Flybe Knowledge’ programme delivered to over 40 drivers from Value Cabs.

The session was designed to give the taxi drivers the opportunity to learn more about the company and to become experts on the 15 routes and services Flybe operates to and from Belfast.  With Value Cabs operating over 750 taxis within the Belfast area and Flybe flying 570 flights in and out of City Airport every week, both play a key part in the local economy.

Roy Kinnear, Flybe Chief Commercial Officer said: “It was a privilege to speak with so many drivers from Value Cabs and we sincerely thank all of those who took time out of their busy schedules to join us.  Both companies and the airport all directly feed into one another and the more information we can all share, the better for everyone and the better service we can offer our customers.  Flybe’s routes connect regional communities, and nobody knows the local area better than local taxi drivers who play a key role in passengers’ travel experiences.”

Paul McCausland, Sales and Marketing Manager, Value Cabs commented: “We were absolutely delighted to be able to hear more about Flybe and Belfast City Airport.  Our relationship with both businesses is key to the development and growth of our own business.  As the preferred taxi supplier to George Best Belfast City Airport it is important that our knowledge is up to date and accurate benefiting both our business partners and customers.”

Katy Best, Commercial Director at Belfast City Airport, added: “At Belfast City Airport we are committed to delivering the best experience for passengers travelling through the airport and our partnerships with airline and service partners are of the upmost importance to achieve this. Value Cabs drivers interact directly with our passengers every day so it’s vital they are equipped with relevant information about the airport, our airlines and our route network so they can if asked assist customers with any travel related queries. But equally, it was a pleasure to receive the drivers’ own thoughts and feedback, and that from their customers, which we will factor into our future strategy where possible.”